Quick help links

Disease funds

• Find a disease fund. You can filter by open, closed, or wait list.
• Federal Poverty Level (FPL) calculator
• Sign up for FundFinder

Verify information

• Verify your income
• Verify your health insurance premium

Transportation

• Activate your PAN debit card
• Spending limits and what’s covered by your debit card

PAN portal

• Login to the portal
• How to create a portal account
• How to check your grant balance

DMR Form

• Download the Direct Member Reimbursement Form (DMRF)
• How to submit your reimbursement

Pharmacy and provider claims

• Rx Group Numbers list
• Denied claims reasons and other help
• Guides to pharmacy claims and provider claims

Contact us

• Contact us form
• Log in to your portal account to message us
• Contact us by phone: 1-866-316-7263.
• Call center hours: Monday through Friday, 9 a.m. to 5:30 p.m. ET.